Deposit Details Window Missing Reversal Line In Case Of Deposit Amount Update (Doc ID 3040996.1)

Last updated on AUGUST 16, 2024

Applies to:

Symptoms

On Billing Care 12PS8, when creating a deposit of 5000 USD for existing account, then calling deposit update to change deposit amount to a new greater value 8000 USD, content of the table with transactions from "Deposit Details" window is not correct.

As per current wrong content, it is showing as two payments of 5000 and 8000, and a line related to deposit update having amount as 0:

Transaction Date   Description            Amount
----------------      -----------              ------
18-Apr-2024        Deposit Payment    5000.00
18-Apr-2024        Deposit Payment    8000.00
18-Apr-2024        Deposit Update      0.00

It is expected table will show that there was an update which reversed the original $5000 deposit and then deposit of $8000 as proper transactions.

Steps to reproduce the problem:

1. create new deposit of 5000 USD for existing account

2. in Deposit Details window, select "Update" from "Actions" dropdown list

3. In Update window fill as following, then click Update:
  - Deposit Release Type: Refund
  - Deposit Amount: 8000

Cause

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