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Error "Unable to save changes" when an Admin Superuser Attempts to Save Changes to User Settings in P6 Web User Administration (Doc ID 3041485.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 23.12 and later
Information in this document applies to any platform.

Symptoms

When an Admin Superuser attempts to save changes to user settings in the P6 Web User Administration view (such as changing a user's password), the following error occurs:

Unable to save changes. An unknown error has occurred.

The following error is also displayed in the <P6 EPPM home>\p6\WebAccessLogs\P6WebAccess.html log file:

Detected potential cross-site request forgery (CSRF) attack for the page /p6/rest/users/save

Cause

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