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Smauto Error: Version 'GLIBCXX_3.4.15' Not Found (Doc ID 3042609.1)

Last updated on AUGUST 20, 2024

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.3.0 version, Scheduling

ACTUAL BEHAVIOR
---------------
smauto error: version 'GLIBCXX_3.4.15' not found

Getting error in the Schedulers after we applied the Rollup <Patch 33942813>

Issue:
After starting a scheduler service we are seeing the following errors in the logs and scheduler is not starting due to this error:
- 2024-05-09 13:25:09,345 [REFUSE_NODEWorker:15] INFO (scheduler.process.SchedulerManager) Connecting to SmAuto on port 9009
- 2024-05-09 13:25:09,348 [CM_REFUSE_SCHEDULER:SmautoError] INFO (scheduler.common.SchedRunnableWrapper) SmautoError of Scheduler [CM_REFUSE_SCHEDULER] starts in Thread [CM_REFUSE_SCHEDULER:SmautoError]
- 2024-05-09 13:25:09,348 [CM_REFUSE_SCHEDULER:SmautoLog] INFO (scheduler.common.SchedRunnableWrapper) SmautoLog of Scheduler [CM_REFUSE_SCHEDULER] starts in Thread [CM_REFUSE_SCHEDULER:SmautoLog]
- 2024-05-09 13:25:09,349 [CM_REFUSE_SCHEDULER:SmautoError] ERROR (scheduler.lifecycle.SchedulerErrorRunnable) /ouaf/dev/runtime/smauto: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.15' not found (required by /ouaf/dev/runtime/smauto)
- 2024-05-09 13:25:09,349 [CM_REFUSE_SCHEDULER:SmautoLog] INFO (scheduler.lifecycle.SchedulerLogRunnable)
- 2024-05-09 13:25:09,354 [CM_REFUSE_SCHEDULER:SmautoError] ERROR (scheduler.batch.SchedBatchProcess) Scheduler error [/ouaf/dev/runtime/smauto: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.15' not found (required by /ouaf/dev/runtime/smauto)] at 2024-05-09-13.25.09

It complains for /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.15' not found (required by /ouaf/dev/runtime/smauto).

Cause

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In this Document
Symptoms
Cause
Solution
References


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