Incorrect License Number appears in the Products Tab> Authorization Number when product encoding is done quickly
(Doc ID 3043327.1)
Last updated on AUGUST 26, 2024
Applies to:
Oracle Life Sciences Argus Safety Japan - Version 8.2.3.1 and laterInformation in this document applies to any platform.
Goal
Configuration consists of a product with 2 licenses
At the time of case book in (case Actions>New) - when the product browser is opened, both licenses appear in the list of values
Lic1 and Lic 2 - Example
User incorrectly selects Lic1 instead of Lic2 (but does not click OK in the product dictionary) and then clicks on Lic2 and clicks Ok even before Lic2 completely loads
As a result, Products Tab>Authorization Number shows Lic1 instead of Lic2
Solution
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In this Document
Goal |
Solution |