Messageserver Startup Fails With 'FAILED: OCIInitialize()'
(Doc ID 3043574.1)
Last updated on OCTOBER 04, 2024
Applies to:
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and laterOracle Financial Services Asset Liability Management - Version 8.0.0 and later
Oracle Financial Services Profitability Management - Version 8.0.0 and later
Oracle Financial Services Funds Transfer Pricing - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Symptoms
When attempting to start the messageserver process, the following error occurs in the log in /<ftpshare>/logs/SERVERS:
------------------------------ Logging for Message Server -------------------------------
ClsULogManager :: Singleton Instance Created
Log Message here 1: Sat Jun 8 16:21:43 2024||INFO||Log File open successfully
Log Message here 1: Sat Jun 8 16:21:43 2024||INFO||Trying to retrieve Message Server Port ...
[AESCryptorImpl.handleJVM]->INFO:JVM created successfully...
FAILED: OCIInitialize()
CI18NProvider::CI18NProvider, Error, unable to connect to the config database
CI18NProvider::CI18NProvider, Error, generic exception while trying to construct an instance of I18NProvider
ClsUSmsConnect::ClsUSmsConnect(), Error, a generic exception was caught while trying to initializing the class
Log Message here 1: June 8, 2024 at 04:21:44 PM -04||INFO||ConnectToDatabase, connecting config DB with <CONFIG USER> @ <DATABASE>
FAILED: OCIInitialize()
Log Message here 1: June 8, 2024 at 04:21:44 PM -04||SEVERE||ConnectToDatabase: FatalError, could not connect to the DB server using
Warning : Could not log off 1804
Warning : Could not free OCI environment handle 1804
Log Message here 1: June 8, 2024 at 04:21:44 PM -04||SEVERE||Could not start Message Logger Server ...
------------------------------ End of Log for Message Server -------------------------------
As a result, you cannot execute processes via the user interface.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |