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Rating Results in PRODUCT_NOT_FOUND Error When MSISDN Is Reused (Doc ID 3044374.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Elastic Charging Server results in PRODUCT_NOT_FOUND response when rating is done with a reused Mobile Station International Subscriber Directory Number (MSISDN) in following scenario:

  1. create a customer account, subscribe to any usage plan and assign a MSISDN (say 1234567890)
  2. change the value of the MSISDN and status of the service with below opcodes and flist:

  3. run usage (dated after the above step) for the first customer, ECS returns rating response as PRODUCT_NOT_FOUND

Cause

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In this Document
Symptoms
Cause
Solution
References


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