Product Use Metric – Device Count Dashboard Takes A Long Time Refresh (Doc ID 3045802.1)

Last updated on SEPTEMBER 10, 2024

Applies to:

Oracle Utilities Meter Data Management - Version 2.5.0.0.0 and later
Information in this document applies to any platform.

On Oracle Utilities Meter Data Management 2.5.0.0.0 version, the Device and channel count on Product Use Metric Dashboard takes a long time refresh.

Steps to Reproduce:

Capture Channel Count Snapshot
1. Navigate to Admin -> Reporting -> Statistics Control
2. Broadcast Device Count Statistics Control
3. Click on Capture
4. Navigate to Product Use Metrics Portal, Device Counts zone takes time to load.
Device Channel Count Snapshot
1. Navigate to Admin -> Reporting -> Statistics Control
2. Broadcast Channel Count Statistics Control
3. Click on Capture
4. Navigate to Product Use Metrics Portal, Channel Counts zone takes time to load.

Error: Transaction times out

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In this Document

Symptoms

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