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Payment Upload Status Not Changing From In-staging To Processed (Doc ID 3046075.1)

Last updated on SEPTEMBER 06, 2024

Applies to:

Oracle Insurance Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On ORMB v6.1.0.0.0, Payment Upload Status Not Changing from In-Staging.

Payment Upload Status Not Changing from In-staging to processed after running PUPL batch.
Payment applied on the bills though - post batch run, all relevant records got processed and show the same in UI.

ACTUAL BEHAVIOR
---------------
The status remained "In Staging" status.

EXPECTED BEHAVIOR
------------------
It should be updated as "Processed".

Cause

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In this Document
Symptoms
Cause
Solution
References


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