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Script Error in PSR Ordering Dialog "Where is the Location?" Page When Custom Extension returnText Contains Newline (\n) Characters (Doc ID 3046782.1)

Last updated on SEPTEMBER 13, 2024

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

Custom Extensions is being used for address validation. The process is performed in "PSR" and "EUL Maintenance for "Create" or "Update" of "All End User Locations". Execution Points configuration depicted below.

Building Block                Process Point         Action Type
All End User Locations     EUL Maintenance    Update
All End User Locations     PSR                     Create
All End User Locations     PSR                     Update
All End User Locations     EUL Maintenance    Create


The script errors are only encountered when address validation is performed within the PSR Ordering Dialog (window = 'w_so_optimized_dialog' / jsp name = 'psrnewlocation'). The problem does not occur in other areas of the application where it is invoked. For example, the End User Location window (w_eul_maintenance). The address validation message displays correctly (example below).

Address Validation Message

The address you entered was not found in the Address
database, but it will still be saved in MetaSolv.

Please enter valid address data whenever possible.
Contact EmailAddress@domain.com to validate addresses that
are in the Address comparison database.

 

Below are the script errors observed during testing in PSR Ordering Dialog.


________________________________________
An error has occurred in the script on this page.

Line:  23
Char: 16
Error: Expected ';'
Code: 0
URL: ht*ps://<hostname>:<port>/main/postNewLocation.action

________________________________________
An error has occurred in the script on this page.

Line:  446
Char: 9
Error: The value of the property 'msgDisplay' is null or undefined, not a Function object
Code: 0
URL: ht*ps://<hostname>:<port>/main/postNewLocation.action

________________________________________
An error has occurred in the script on this page.

Line:  23
Char: 119
Error: Unterminated string constant
Code: 0
URL: ht*ps://<hostname>:<port>/main/postNewLocation.action

________________________________________
An error has occurred in the script on this page.

Line:  449
Char: 9
Error: The value of the property 'msgDisplay' is null or undefined, not a Function object
Code: 0
URL: ht*ps://<hostname>:<port>/main/postNewLocation.action

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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