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Import of a Huge XER File Runs for Hours or Days then Fails with a' VTDCF-XXXX-X' Event Code Error (Doc ID 3047165.1)

Last updated on SEPTEMBER 19, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 21.12 and later
Primavera P6 Professional Project Management - Version 21.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a large XER file the process takes a very long time (up to a day or more) then fails with an error like the following:

Event Code: VTDCF-2765-D
Message: TCVirtualTable.DoCalcField: PROJECT.other_user_exclusive:
                  Access violation at address XXXXXXXXXXXXXXXX in module 'PM.exe'.
                  Execution of address XXXXXXXXXXXXXXXX

The numbers/letters following "VTDCF" can vary

Cause

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