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After clicking ‘X’/close button from the Transaction Detail View zone, the next attempt of opening another one will cause the zone to automatically close. (Doc ID 3047380.1)

Last updated on SEPTEMBER 13, 2024

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.9.0.0.0 version 

ACTUAL BEHAVIOR
--------------- 

After clicking ‘X’/close button from the Transaction Detail View zone, the next attempt of opening another one will cause the zone to automatically close.

Steps to recreate:
1. Navigate to Transaction Details/Manage Transactions
2. Select 'Search By' (Test for Uploaded ,Initial price Item Determined ,Ignored ,Error ,Cancelled ,Completed ,Invalid)
3. Provide Details in Filter to search for Transaction Id
4. Click on Transaction Id
5. After load of Transaction Detail View, click on 'X' button
6. Click again on Transaction Id
7. Follow all above steps by changing status
 
Expected Result:
The next attempt of opening another one will open the view properly.
 
Actual Result:
The next attempt of opening another one will cause the view to automatically close.

Cause

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In this Document
Symptoms
Cause
Solution
References


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