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C1-RCPM Batch Error (Doc ID 3047534.1)

Last updated on SEPTEMBER 18, 2024

Applies to:

Oracle Insurance Revenue Management and Billing Cloud Service - Version 6.1.0.0.0 to 6.1.0.0.0 [Release 6.1]
Information in this document applies to any platform.

Symptoms

On RMB v6.1.0.0.0, C1-RCPM Batch error

C1-RCPM errors when running the recon batch for the same members with multiple rows on the recon file for same month.

ACTUAL BEHAVIOR
----------------------------
Batch throws a nullpointer exception.

EXPECTED BEHAVIOR
---------------------------------
It should throw a below error message in Batch Run Tree:
"Could not retrieve one or more pay instruction frozen payments for reconciliation Id: %1".

STEPS
----------------------
1. Create 2 Memberships.
2. Run Repricing batches.
3. Create Bill for both Membership Accounts for January coverage complete bill.
4. Create one, include Pay instructions for both for January coverage.
5. Execute the C1-RECUP Batch.
6. Add frozen payment for both pay ins then click submit for recon button.
7. Cancel one of the frozen payments manually from Payment Event having payment with match type as Apply to reconciliation.
9. Process both Pay instructions both with respective recon type using C1-RCPM batch.

Cause

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In this Document
Symptoms
Cause
Solution
References


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