Service Agreement(SA) Financial History 'Export to Excel' Has Duplicate Fields for the Payoff Amount and Payoff Balance
(Doc ID 3047859.1)
Last updated on SEPTEMBER 16, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.9.0.1.1 [Release 2.7 to 2.9]Information in this document applies to any platform.
Goal
The SA Financial History Export to Excel has duplicate fields for Payoff Amount and Payoff Balance.
Expected result:
Payoff Amount and Payoff Balance should only have one column each on the extracted excel file.
Replication Steps:
1. Go to Account Context > SA Financial History.
2. Select the PLC Service agrement. Click Search to display the financial history.
3. Export the SA financial history to Excel. Validate details of the excel.
Solution
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In this Document
Goal |
Solution |
References |