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Service Agreement(SA) Financial History 'Export to Excel' Has Duplicate Fields for the Payoff Amount and Payoff Balance (Doc ID 3047859.1)

Last updated on SEPTEMBER 16, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 to 2.9.0.1.1 [Release 2.7 to 2.9]
Information in this document applies to any platform.

Goal

The SA Financial History Export to Excel has duplicate fields for Payoff Amount and Payoff Balance.

Expected result: 
Payoff Amount and Payoff Balance should only have one column each on the extracted excel file.

Replication Steps:
1. Go to Account Context > SA Financial History.
2. Select the PLC Service agrement. Click Search to display the financial history.
3. Export the SA financial history to Excel. Validate details of the excel.
 

Solution

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In this Document
Goal
Solution
References


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