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Patient Data Report (PDR) Fails When Using 'FLEX_FIELD10'. (Doc ID 3048932.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.4.0 and later
Information in this document applies to any platform.

Symptoms

1)
Patient Data Report (PDR) ends with the 'RS_FAILURE' status when an entered CRF has a layout using a Form Layout Template (FLT) which includes 'Flex Field 10' (FLEX_FIELD10).


2)
The following error appears in the 'j<job_id>.log' file:

Wed Aug 21 08:42:55 PDT 2024
Generate: Getting data for RDCI 197001 DCI 46001 Book 6001 Version 1 Role DM dateFormat EUROPEAN prodMode P
Error getting data for RDCI: rdciId=197001 userRole=DM
ORA-01403: no data found
ORA-06512: at "RXC.RDC_REPORT_XML_GENERATION", line 1062
ORA-06512: at "RXC.RDC_REPORT_XML_GENERATION", line 1062
ORA-06512: at "RXC.RDC_REPORT_XML_GENERATION", line 2301
ORA-06512: at line 1
.
.
Wed Aug 21 08:42:58 PDT 2024
Calling PDFBookBinder to bind files together
Exception in PDFBookBinder:null



3)
All is well when a CRF uses 'FLEX_FIELD1' through to 'FLEX_FIELD9'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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