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SAFETYREPORTID is '' Error Observed When Trying to Import an E2B R3 XML File (Doc ID 3049114.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

After upgrade from Argus 8.2.3.1 to Argus 8.4.2, E2B R3 Import fails to process the incoming XML's due to the below error:

Following Errors while updating database for SAFETYREPORTID is ''
System Error Error#: Contact your system administrator


ESM Import log shows:

Error has occurred while extracting the data from XML file. in E2BReceive.ExtractR3XML_Data Fn. Contact your system administrator
at Relsys.Persistence.DataAccess.DataAccess.ExecuteNonQuery(DbCommand dbCommand)
at InterchangeUtility.DBUtil.ExecuteSPOutputParam(Object[] p_vArray)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Relsys.Common.ExceptionManagement.ExceptionManager.CaptureAndThrowException(Exception ex)
at InterchangeUtility.DBUtil.ExecuteSPOutputParam(Object[] p_vArray)
at E2BReceive.E2BReceive.ExtractR3XML_Data(String& p_sXML, String p_sProfileType, String& p_sErrDesc, String& p_sErrDesc_e, String p_sProfileName, String p_sMsgIdentifier, Int32 p_lAuthorityID, Int64& p_lRptID, Int64 p_AgencyID, Int64 p_lMsgID)

 

Cause

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In this Document
Symptoms
Cause
Solution

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