ECM Module - Add Customer Via Original Source System Customer ID (Doc ID 3049370.1)

Last updated on SEPTEMBER 29, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.5 and later
Information in this document applies to any platform.

Goal

This is a request for a product enhancement to allow users to add customers to a case using the customer ID found in source, and not just the Global ID as is currently configured OOTB.

Solution

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In this Document

Goal

Solution

References

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ECM Module - Add Customer Via Original Source System Customer ID (Doc ID 3049370.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!