My Oracle Support Banner

ECM KYC Case Supervisor Not Able To Close The Case (Doc ID 3050538.1)

Last updated on OCTOBER 11, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

ECM KYC Case Supervisor not able to close the Case as because not able to set the event status . Event status drop down is blank for KYC_IND case type.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.