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Enhancement Request - Option To Auto Close Jeopardy When Follow-up Date Occurs (Doc ID 3052257.1)

Last updated on OCTOBER 09, 2024

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

ENHANCEMENT REQUEST DETAILS:
    Option to Auto Close Jeopardy when follow-up date hits

    When placing a Jeopardy Code on an order – we would like an option to auto close the jeopardy when the follow-up date hits


CUSTOMER SUGGESTED PRODUCT CHANGE(S):
    Having an option when adding a Jeopardy Code to a task to be able to select that the Jeopardy auto closes once the follow-up date has been reached


BUSINESS NEED:
One less manual step that would need to be done

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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