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Dashboard TopN 'Device Group' Scope Issues When Assigning Using A Non-root Device Group (Doc ID 3052821.1)

Last updated on OCTOBER 11, 2024

Applies to:

Oracle Communications Unified Assurance - Version 6.0.4.4.0 and later
Information in this document applies to any platform.

Goal

On UA 6.0.4.4.0 version, Dashboards

Dashboard TopN 'Device Group' scope issues when assigning using a non-root device group

Following is the setup:
A 'test-devices' group created and customer user is only assigned to the this group ( via a group restriction ) while 'admin' user has access to all devices

Steps followed and observation made:
1. Create a new dashboard
2. Use the topN panel
3. Select the 'test-devices' group as the device group
4. No topN metrics show up when viewing it as the 'admin' user and error 'Failed to resolve Device group name' is seen in the UI.
5. However, if when viewed as the customer user, the top N metrics show up.



This is a problem because an admin can't visualize the device group topN metrics without logging into as a customer user.
 

Solution

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In this Document
Goal
Solution


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