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Publish Audit Data Fails with 'The query has timed out.' (Doc ID 3053962.1)

Last updated on OCTOBER 29, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 22.12.8.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to Publish Audit Data, the job fails with:

[1] CORE(BRE): Executing: px_audit_demand... [1] CORE(BRE): The query has timed out.


LOG FILE
========

2024-08-28 10:42:18:[SERVICE]:[PxService]: BEGIN: Px Service Job
2024-08-28 10:42:18:[SERVICE]:[PxService]: Job Id: 14812551
2024-08-28 10:42:18:[SERVICE]:[PxService]: Job Name: Copy of Publish Audit Data
2024-08-28 10:42:18:[SERVICE]:[PxService]: Job Type: Publish Audit Data (JT_AuditData)
2024-08-28 10:42:18:[SERVICE]:[PxService]: Job Start Time: 2024-08-28 10:42:18
2024-08-28 10:42:18:[SERVICE]:[PxService]: Initializing px service job...
2024-08-28 10:42:18:[SERVICE]:[PxService]: Px service (PRE) task count: 0
2024-08-28 10:42:18:[SERVICE]:[PxService]: Px service (CORE) task count: 1
2024-08-28 10:42:18:[SERVICE]:[PxService]: Px service (POST) task count: 0
2024-08-28 10:42:18:[SERVICE]:[PxService]: Creating Px service task(s)...
2024-08-28 10:42:18:[TASK]:[PxAuditServiceTaskImpl]: [1] CORE(BRE): Executing: px_audit_demand...
[1] CORE(BRE): The query has timed out.
2024-08-28 11:07:18:[SERVICE]:[PxProject]: CORE - Creating/Submitting Px service task (1/1) (PxProject)...
2024-08-28 11:07:18:[TASK]:[PxProject]: Task started[1969-12-31 18:00:00]
2024-08-28 11:07:18:[TASK]:[PxProject]: Task completed[1969-12-31 18:00:00]
  
2024-08-28 11:07:18:[SERVICE]:[PxService]: Job End Time: 2024-08-28 11:07:18
2024-08-28 11:07:18:[SERVICE]:[PxService]: Job Elapsed Time: 00:25:00.190
Job Status: Failed
2024-08-28 11:07:18:[SERVICE]:[PxService]: END: Px Service Job

Cause

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In this Document
Symptoms
Cause
Solution
References


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