Contact Number Format Incorrect In Employment Tab of Conversion Screen (Doc ID 3054351.1)

Last updated on OCTOBER 23, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Contact Number format incorrect in Employment tab of Conversion screen. Contact Number is displayed as number in decimal places.

Incorrect Format of Contact no displayed for Converted account in Conversion -> Applicant -> Employment.

EXPECTED BEHAVIOR
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Contact Number format should be correct.

STEPS
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The issue can be reproduced at will with the following steps:
1. Migrate an account and ensure to pass "Contact No" for Applicant Employment.
2. Ensure account is migrated successfully.
3. Open the account under Servicing -> Conversion screen.
4. Go to Applicant -> Employment tab and scroll for viewing the Employment Contact no field in displayed row.
5. Observe "Contact No" is displayed as number field with 2 decimal places.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have Contact No displayed in correct format.

Cause

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