Sponsor Charges From New Activations After BDOM Cutoff Time Are Assigned To The Items Of Wrong Bill
(Doc ID 3054812.1)
Last updated on DECEMBER 26, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.8.0 and laterInformation in this document applies to any platform.
Symptoms
In a customer's environment,configured a Group Sharing set up in which when a cycle forward event occurs at the member, it will impact the currency charge at owner through shared discounts .
Earned_Start_t and Earned_End_t at the event level are pointing correctly to next cycle (26-JUN to 26-JUL) but the item assignment is wrong .
Expectation is all the charges applied after billing cycle start time should be billed in next bill cycle and not in current cycle .
Steps to reproduce:
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The issue can be reproduced at will with the following steps:
1.Both Group Owner and Member accounts are Non-Payee Accounts .
2.Create Group Owner Account before Bill-Cycle Date . Bill-cycle is on 26th and Account is created on 1st June.
Next Bill Cycle Date for Group Owner - 26th June
3.Create one Member Account on 1st June .
Next Bill Cycle Date for Group Member - 26th June
4.Sponsor charges are applied at the owner account and the /item/sponsor item is created.
5.Move PVT to 26-JUNE-2024 00:00:00 ( BDOM Date )
6.Create Member Account (Group Owner and Paying Parent are not billed yet)
7.Sponsor charges are triggred using group_sharing_discount , but the charges are assigned to the same sponsor item which is created in step-4.
As a result of this during billing, Monthly Recurring Cycle (MRC) charges for two members in the same cycle (26th June).
The charges for the account created after bill-cycle start time should be billed in next cycle i.e, 26thJuly.
How to fix this?
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |