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Unable To Fetch Data Generated At 00:00:00 Hrs Via BIP Reports With Timezone GMT or GMT+3 (Doc ID 3055140.1)

Last updated on OCTOBER 24, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.8.0 and later
Information in this document applies to any platform.

Goal

Unable to fetch data generated at 00:00:00 hrs via Oracle Business Intelligence(BIP) reports with timezone GMT or GMT+3

Customer had created an account at 00:00:11 hrs of 12 Sept , on database the created_t of account reflects the same, but when they are trying to run Newlifetime report for date range as - Start Date- 09/12/2024 and End date - 09/13/2024 then the report is not fetching this record .

Customer server is on Greece time zone, which is GMT+3 hrs. Tried to run the NewLifetime report by setting the BIP analytics/xmlpserver timezone as GMT and GMT+3 as well but in both cases this record is not fetched for date range - Start Date- 09/12/2024 and End date - 09/13/2024 (mm/dd/yyyy).

How to resolve this issue?
 

Solution

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In this Document
Goal
Solution
References


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