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Parameters for Rules Appear Blank When Viewed from View Button (Doc ID 3055323.1)

Last updated on OCTOBER 25, 2024

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 to 7.0.0.0.0 [Release 2 to 7]
Information in this document applies to any platform.

Symptoms

On RMB v6.0.0.0.0, Parameters for Rules appear blank when we try to view it.

The parameters for rules appear blank when we try to view it from view button. However it gets visible when we click on the edit button.

ACTUAL BEHAVIOR
-----------------------------
The parameters appear blank via View button. However it is visible via the Edit button.
If any algo has been used as Rule Operator then this issue occurs for next Rule Parameters in sequence.

EXPECTED BEHAVIOR
---------------------------------
The parameters should be visible on screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to View Rule screen via Admin Menu-> R -> Rule-> Search -> View Rule.
  - Check if all parameters are displayed

BUSINESS IMPACT
--------------------------
The issue has the following business impact:
Due to this issue, users cannot see the parameters for rules.

Cause

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In this Document
Symptoms
Cause
Solution
References


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