Condensed Event Details Sometimes Do Not Show Operation Event Notes from Sub-Events
(Doc ID 3056848.1)
Last updated on NOVEMBER 21, 2024
Applies to:
Oracle Utilities Network Management System - Version 2.6.0.1.0 to 2.6.0.2.0 [Release 2.6] Oracle Network Management for Utilities - DMS - Version 2.6.0.1.0 to 2.6.0.2.0 [Release 2.6] Information in this document applies to any platform.
Symptoms
On : 2.6.0.1.0 version, Web Workspace
Condensed event details don’t show all operation event notes from sub events- intermittent
EXPECTED Entries for sub-events should be shown in Event Details condensed view.
STEPS
The issue can be reproduced with the following steps: 1. Launch WebWorkspace 2. Relate two events. 3. Open sub events view, select the sub event and right click and select 'Add Event Note'. 4. Close the sub event view and in condensed view open primary event's Event Details. 5. Observe note added in step3 is present, sometimes it isn’t showing. 6. Adding another note from workagenda right click, in non-condensed view. 7. Now open event details and observe if the note added in step 6 was present or not. 8. Open event details of sub event from sub events view and add operation note. 9. Now open Event Details and observe if the note added in step 8 was present or not.
Cause
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