Error While Creating Discount Sharing Group Accounts BRM15 CNE (Doc ID 3056872.1)

Last updated on NOVEMBER 01, 2024

Applies to:

Symptoms

While creating an account with Discount sharing group, below error returned during publish of balance:

ERROR
-----------------------
2024-08-28 08:36:54.612 CEST ERROR - - - - Failed Response - [ResponseLetterImpl{content=UpdateResponseImpl{msgId='2:cp201dsj11:JCAAdapter:0:[ACTIVE] ExecuteThread: '28' for queue: 'weblogic.kernel.Default (self-tuning)':49:1724827014:13:root.0.0.0.1:::', updateType=BALANCE_UPDATE, errorMsg=OrchestrationFrameworkMessageBundle-5006: When processing activity oracle.communication.brm.charging.orchestration.framework.internal.ConditionActivityImpl@44ebbdfd, evaluation of query "oracle.communication.brm.charging.orchestration.update.internal.IsBalanceUpdateRarGenerationQueryImpl@542b1b5c" failed with exception: java.lang.NullPointerException, status=FAILED, {reasons=[]}}}{trackingContext=[TrackingContextImpl{chronicler=null}]}]
2024-08-28 08:36:54.814 CEST DEBUG - - - - Output flist to be sent back -

  <ERROR_DESCR>OrchestrationFrameworkMessageBundle-5006: When processing activity oracle.communication.brm.charging.orchestration.framework.internal.ConditionActivityImpl@44ebbdfd, evaluation of query "oracle.communication.brm.charging.orchestration.update.internal.IsBalanceUpdateRarGenerationQueryImpl@542b1b5c" failed with exception: java.lang.NullPointerException
  0.0.9.8 /publish -1 0
  1

2024-08-28 08:36:54.814 CEST INFO - - - - Time taken to process the opcode - 469 (msec)
2024-08-28 08:36:54.814 CEST DEBUG - - - - Response Flist for opcode ECE_PUBLISH_EVENT
2024-08-28 08:36:54.910 CEST DEBUG - - - - 0 PIN_FLD_OP_CORRELATION_ID STR [0] "2:cp201dsj11:JCAAdapter:0:[ACTIVE] ExecuteThread: \'28\' for queue: \'weblogic.kernel.Default (self-tuning)\':49:1724827014:13:root.0.0.0.1:::"
0 PIN_FLD_POID POID [0] 0.0.9.8 /publish -1 0
0 PIN_FLD_STATUS ENUM [0] 1
0 PIN_FLD_ERROR_DESCR STR [0] "OrchestrationFrameworkMessageBundle-5006: When processing activity oracle.communication.brm.charging.orchestration.framework.internal.ConditionActivityImpl@44ebbdfd, evaluation of query \"oracle.communication.brm.charging.orchestration.update.internal.IsBalanceUpdateRarGenerationQueryImpl@542b1b5c\" failed with exception: java.lang.NullPointerException"

In Billing and Revenue Management (BRM) 12 Cloud Native (CN), a similar structure was working fine over there.

Configuration
-----------------------
BA --- Parent account
|
CA --- Child account
| |
| |=> Main line Service
|
|=====> Child Service

Above is the hierarchy and we don't have individual accounts for parent and child services.
Both the service are under the same account

Changes

Cause

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