Unable to Locate Deleted Policies in the Search Results
(Doc ID 3058687.1)
Last updated on NOVEMBER 14, 2024
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.1.31 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.0.11 version, Policy information
ACTUAL BEHAVIOR
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Users unable to search for Policies using the search bar, or the advanced search bar .
When trying to search for an existing Policy. the application does not bring up certain Policies.
The Policy exists because users can search for a Client and then check on the Role Screen on all the Policies the Client it attached to, and then select the Policy.
EXPECTED BEHAVIOR
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Search bar should bring up the Policy number which was inserted.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OIPA.
2. Attempt to search for Policies using the search bar, or the advanced search bar.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |