My Oracle Support Banner

External Users Are Unable to Login to Supplier Portal Using the Temporary Password Received in Email Notification (Doc ID 3058945.1)

Last updated on NOVEMBER 18, 2024

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.4.0 and later
Information in this document applies to any platform.

Symptoms


External user is unable to login to Supplier Portal using the temporary password.

Error:
" Invalid username or password"





The issue can be reproduced at will with the following steps:
1. Go to Supplier Portal :http(s)://<FQDN>:<port>/supplierportal
2. Enter username and temp password
3. Login fails with error.

Changes

 Enable Supplier Portal module.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.