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Agile User History Report Fails With Error: 'Failure of Web Server bridge : No backend server available for connection: timedout after 10 seconds or idempotent set to OFF or method not idempotent.'' (Doc ID 3059705.1)

Last updated on NOVEMBER 19, 2024

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

User history report fails with error.

Failure of Web Server bridge:

No backend server available for connection: timedout after 10 seconds or idempotent set to OFF or method not idempotent.


The issue can be reproduced at will with the following steps:
1. Login to Web Client: http(s)://<FQDN>:<port>/Agile/PLMServlet as 'administrator' user.
2. Go to left navigation pane | Reports & Analytics | Reports | Administrator Reports.
3. Run User History Report.
4. Check the option 'All users'.
5. Execute the report.
6. Reports fails with error.

Changes

 Upgrade to RUP27.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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