Information Lifecycle Management Date Is Set To Null If The Dispatch Group On CI_FO Changes
(Doc ID 3061152.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Found that if any updates are made in the Customer Care and Billing application on A FO_ID to the DISPATCH GROUP field that is tied to an FA_ID the CI_FA table the ILM date is set to NULL. This should not happen, and the ILM date is need for the ILM Crawlers to Update the ILM_ARCH_SW to Y. Tested CI_FO and CI_FA changes and only time it happens id when disp_GRP_CD on CI_FO changes.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |