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ECM 8125- Take Action Comment Box Hides Some Text - Inside Case Details Page (Doc ID 3061632.1)

Last updated on DECEMBER 09, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

IN ECM 8.1.2.5.19, We seen below issues when adding comments in Take action window.


1. From Case Search grid, select any case and go inside case details page, click on Take action window, select Add comment and enter comments
It hides some text even if we do not re-size the window but if same window opens from case search grid, it do not hide the text.
2. From Case Search grid, select any case and go inside case details page, click on Take action window, select Add comment and enter comments .
Try to re-size the window It hides some text .
3. From Case Search grid, select any case and go inside case details page, click on Take action window, re-size the window , select Add comment and enter comments .
It hides some text
4. From Case Search grid, Select any case , click on Take action window, select Add comment and enter comments .
Try to re-size the window It hides some text .
5. From Case Search grid, Select any case , click on Take action window, re-size the window , select Add comment and enter comments .
It hides some text


NO scroll bars also seen in all these scenarios for "Enter Comments" box. Instead we need to use arrow-keys/cursor to see hidden text.
Expectation is :All text should be visible within the Comment box without having to use arrow-keys/cursor irrespective of screen size

Cause

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In this Document
Symptoms
Cause
Solution
References


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