Facing Error While Report Generation
(Doc ID 3062059.1)
Last updated on DECEMBER 11, 2024
Applies to:
Oracle Financial Services Revenue Management and Billing Cloud Service - Version 5.1.0.0.0 to 5.1.0.0.0 [Release 5.0]Information in this document applies to any platform.
Symptoms
Report Creation module is displaying below error when creating and downloading the reports/files using Report generation User Interfase.
"The server has encountered a problem. Please contact your system administrator."
In "C1-REPORTVW" feature configuration, below paths were configured:
"Report Download HTTP URL" - XXXX/ouaf/reportView
"Report Generation (FOP) File Path" - @SHARED_DIR//XXX/download/OnlineReports
"Report Generation XML Data File Path" - @SHARED_DIR/XXX/splapp/reporting/extractxml/extract
"Report Generation XSL Template File Path" - @SHARED_DIR/XXX/splapp/reporting/extractxml/extract
The output report xls file gets generated on server on the file path mentioned in the "C1-REPORTVW" feature configuration's Option Type -"Report Generation (FOP) File Path", but application fails to download the same through browser.
Changes
Cause
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In this Document
Symptoms |
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Cause |
Solution |
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