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Facing Error While Report Generation (Doc ID 3062059.1)

Last updated on DECEMBER 11, 2024

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version 5.1.0.0.0 to 5.1.0.0.0 [Release 5.0]
Information in this document applies to any platform.

Symptoms

Report Creation module is displaying below error when creating and downloading the reports/files using Report generation User Interfase.

"The server has encountered a problem. Please contact your system administrator."

In "C1-REPORTVW" feature configuration, below paths were configured:

"Report Download HTTP URL" - XXXX/ouaf/reportView
"Report Generation (FOP) File Path" - @SHARED_DIR//XXX/download/OnlineReports
"Report Generation XML Data File Path" - @SHARED_DIR/XXX/splapp/reporting/extractxml/extract
"Report Generation XSL Template File Path" - @SHARED_DIR/XXX/splapp/reporting/extractxml/extract

The output report xls file gets generated on server on the file path mentioned in the "C1-REPORTVW" feature configuration's Option Type -"Report Generation (FOP) File Path", but application fails to download the same through browser.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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