Usage Requests Failed With SYSTEM_ERR While Rolling Upgrade After Applying 12PS8 IP12
(Doc ID 3062314.1)
Last updated on DECEMBER 09, 2024
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.8.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Communications Elastic Charging Engine (ECE) 12.0.0.8.12 version, Diameter Gateway,
While upgrading ECE 12PS8 IP9 to 12PS8 IP12, during rollingUpgrade of ECE, the usage requests were getting failed with Result Codes DIAMETER_UNABLE_TO_COMPLY (5012).
The below "java.lang.NullPointerException: null" is reported on the ecs.log during "CheckTriggerBillingActivityImpl" for the TERMINATE requests, which got failed due to "SYSTEM_ERR" and DGW responded with Result code 5012 for these requests.
ERROR
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diameterGateway.log:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |