Error "SEVERE: java.lang.NullPointerException" Attempting to Import an XER File via P6 Web
(Doc ID 3063843.1)
Last updated on JANUARY 28, 2025
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 23.12.4.0 to 23.12.11.0 [Release 23.12]Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 24.1 and later
Information in this document applies to any platform.
Symptoms
Attempting to import an XER file via P6Web, the import fails and the following error is found in the <P6 EPPM home>\p6\WebAccessLogs\P6WebAccess.html file:
ERROR
SEVERE: java.lang.NullPoinerException.
When attempting to import the XER in P6 Professional, it hangs at Saving Changes.
The issue can be reproduced at will with the following steps:
1. Log into P6 Web.
2. Import XER file.
3. Import fails with the reported error in the log.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |