Pack Components Not Included In The Pack's ItemCre RIB Message
(Doc ID 3064387.1)
Last updated on DECEMBER 19, 2024
Applies to:
Oracle Retail Merchandising System - Version 15.0.3 to 15.0.3 [Release 15.0]Information in this document applies to any platform.
Symptoms
On : 15.0.3 version, Other
ACTUAL BEHAVIOR
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Pack components not included in the pack's ItemCre RIB Message
The pack items which are created and published via RIB and not having the component details part of the ItemCre message. The BOM details are not present in the itemCre message which is actually impacting the downstream systems as the pack component details are missing.
When a pack item is created in RMS, it has the necessary pack components added to packitem_breakout, a trigger fires which adds a ItemBOMCre entry on item_mfqueue.
However as the item has never been published before, when getnxt processes the item, it just deletes the entry and moves on to the next until it builds the ItemCre message (message type = ‘ItemHdrMod’ and approved_ind = ‘Y’).
The problem is that the ItemCre message does not adds the ItemBOMDesc part of the message.
EXPECTED BEHAVIOR
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It is expected that the ItemCre message adds the ItemBOMDesc part of the message.
STEPS
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The issue can be reproduced at will with the following steps:
1. The pack item is created in RMS through the RMS base API's based on the object formed by the other systems.
2. The ItemBOMCre for the pack composition is fired into item_mfqueue table.
3. But The RIB publication is not adding up the ItemBOMCre to ItemCre.
BUSINESS IMPACT
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The issue has the following business impact:
The downstream systems are impacted due to this as the component details are not present in the item message.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |