AOB WS Issue For Acc Where "Recourse Ind -Y" But Field Value RecourseType & RecourseReason Not Input (Doc ID 3064504.1)

Last updated on DECEMBER 21, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
AOB WS Issue for acc where "Recourse Ind -Y" but field value Recourse Type & Recourse Reason not input

Issue - Account Onboarding WS response does not display appropriate error message if call is invoked for Contract having "Recourse Indicator - Y" but field values "Recourse Type" & "Recourse Reason" is not passed as AOB request.

AOB WS displays unhandled exception i.e. 500 Internal Server Error.

EXPECTED BEHAVIOR
-----------------------
If "Recourse Type and Recourse Reason" are mandatory field for account where "Recourse Indicator - Y", then AOB WS response should display appropriate error rather than 500 Internal server exception error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create web service request for Account onboarding web service with contract having Recourse Ind as Y and ensure to not to pass the Recourse fields (RecourseType, RecourseReason, Recourse & RecourseMaxPercent) in the request
2. Hit the request
3. Verify that account is created successfully

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have Account Onboarding WS with appropriate error message if call is invoked for Contract having "Recourse Indicator - Y".

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.