Offset Won’t Process
(Doc ID 3064995.1)
Last updated on DECEMBER 24, 2024
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 4.0.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 4.0.0.0.0 version
Offset Won’t Process
Offset goes into deferred processing status and then after the next hour flips back into draft status and doesn't complete.
Step to reproduce:
1)Enroll Membership
2)Create a credit bill of $-0.01 for Jan .
3)Create a debit bill having two bill segments of two different contracts.
BS1 : $12.99 (Contract -1)
BS2: $129.85 (Contract -2)
4)Create offset request of these two bills and submit.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |