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Improper Display of Error Message While Performing Refund through Billing Care (Doc ID 3065387.1)

Last updated on DECEMBER 31, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 15.0.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce this issue

1. Create an account with Cycle Forward (CF) Event
2. Make partial payment from the Billing Care (10-12 payments of small amount)
3. In Billing Care, go to Actions---->Account Receivables--->Refund

The expected behavior: the message which is getting at Screenshot_2 , should be shown in Screenshot_1.
The expected error message should be "There is nothing to refund" when selects that button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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