ClientRoleScreen Do Not Show Policies Which Belong To Plans With Past EffectiveTo Dates
(Doc ID 3065468.1)
Last updated on JANUARY 02, 2025
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.2.9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.2.9.2 version, Policy Activity
ACTUAL BEHAVIOR
---------------
If the ClientRoleScreen has been configured to display data stored in PlanFields and one of the Policies which should appear in the Screen belongs to a Plan which is no longer marketed,
then the Policy will not appear on the ClientRoleScreen even though it is still an active Policy.
EXPECTED BEHAVIOR
-----------------------
All active Policies should be shown on the Context Roles tab for a Client, even if thePplan they belong to is no longer being actively marketed.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure a Plan to have at least one Plan Field.
2. Configure the ClientRoleScreen to display that Plan Field.
3. Set the Plan's EffectiveTo Date to a Date prior to the current system Date.
4. Navigate to the Context Roles Screen for a Client which has a Role on a Policy which belongs to the Plan.
5. Observe that the Policy does not appear on the Context Roles table.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |