My Oracle Support Banner

Terminated Relationship For Client - Hovering Over the Menu Icon Causes 'HTTP Status 500 - Internal Server Error' Message (Doc ID 3065652.1)

Last updated on JANUARY 02, 2025

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.7.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.10.2 version, Activity

When reviewing Client whereby the Relationship has been terminated,
when hovering over the hamburger menu icon, the system reports the following message:


ERROR
-----------------------
HTTP Status 500 - Internal Server Error
Error Message: java.lang.NullPointerException
at.com.adminserver.pas.uip.ClientRelationshipUip.loadFilterCondition(ClientRelationshipUip.java.2478).
at.com.adminserver.pas.uip.ClientRelationshipUip.loadShowEditClientButton(ClientRelationshipUip.java.2407).
at.com.adminserver.pas.page.ClientRelationshipPage.processRelationshipRowContextMenu(ClientRelationshipUip.java.989).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a Relationship on a Client.
2. Terminate the Relationship.
3. Click on the hamburger menu icon.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.