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PVOID Transaction From ReSA UI Causing Inventory Mismatch (Doc ID 3065786.1)

Last updated on JANUARY 02, 2025

Applies to:

Oracle Retail Sales Audit - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

RETURN transaction via ReSA screen sending message to SIM causing inventory discrepancy.

Steps:

1- Find a open Store/day with Return transaction.
2- Take the table details for ITEM_LOC_SOH before update the transaction
3. Edit the transaction in Resa App to 'POST VOID'
4- Execute batch processes (saleprocess, saexprms, saexpsim)
5- Verify that the SIMT file was generated and sent to SIM causing inventory Mismatch

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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