'502 Proxy Error' Or '504 Gateway Timeout Error' While Trying To Close Quality Hold Objects
(Doc ID 3065914.1)
Last updated on FEBRUARY 16, 2025
Applies to:
Oracle Agile PLM Framework - Version 9.3.6.0 and laterOracle Agile Product Quality Management - Version 9.3.6.0 and later
Information in this document applies to any platform.
Symptoms
Receiving error while trying to close very large Quality Hold objects.
"502 proxy error:
The Proxy server received an invalid response from an upstream server.
The Proxy server could not handle the request POST/Agile/PCMServlet"
OR
"504 Gateway Timeout error."
The issue can be reproduced at will with the following steps:
1. Login to Web Client - http(s)://<FQDN>:<port>/Agile/PLMServlet
2. Go to a Quality Hold object with more than 4K+ Affected items.
3. Move the object to Closed status.
4. The operation takes a long time with cursor spinning for a long while.
5. Finally fails with throws 502 or 504 Error.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |