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Extract Multiple Phone Numbers On Dialer File (Doc ID 3066532.1)

Last updated on JANUARY 08, 2025

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 to 14.12.0.0.0 [Release 14]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Extract multiple phone numbers on dialer file

If the system has multiple current phone numbers (i.e. address, employment, mobile), they should all be included in the dialer file extract record

EXPECTED BEHAVIOR
-----------------------
Requesting to include all the phone numbers in dialer file

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Requesting to include all the phone numbers in dialer file


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Bank requesting to include all the phone numbers in dialer file

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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