Region Created In RMS Is Not Visible To Users (Doc ID 3067009.1)

Last updated on JANUARY 10, 2025

Applies to:

Symptoms

User has created new Region in org hierarchy in RMS, however the region it is not visible to him or other users.

STEPS
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1. Login to RMS.
2. Go to Control> System> System Variables> Security.
3. Enable the Data Level Security.
4. Go to Control> System> Location/ Product Security> Group> Edit> Security Group Maintenance.
5. Add a new security group.
6. Go to Control> System> Regionality> Regionality Matrix> Edit.
7. Add rationality privileges to the newly created group.
8. Go to Control> System> Location/ Product Security> Group Hierarchy Link>Edit.
9. Filter Organization Hierarchy access information for the newly created Security Group.
10. Go to Control> System> Location/ Product Security> User/ Group Link>Edit.
11. Link the security group to the role that will be used for testing.
12. Logout and re-enter the application with the test user.
13. Go to Organizational Hierarchy> Region> New.
14. Add a new Area/ Region.
15. After clicking OK, notice that the new Area is not displayed in the list.
16. Search for the newly created Area and notice the error: "Due to your security group associations, you do not have access to Area 1002".

Cause

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