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Approval Transaction Workflow Comparison Screen Shows Incorrect Texts for New Versus Existing Fields (Doc ID 3068266.1)

Last updated on JANUARY 20, 2025

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version 5.1.0.0.0 and later
Information in this document applies to any platform.

Goal

On RMB v5.1.0.0.0, Approval Transaction Workflow Comparison screen is showing incorrect info.

UI is not stable for Approval Transaction workflow Comparison: New versus Existing window.
It also shows the chars for all the variables unlike previously where only the ones which have been altered were shown.

Shared details for Approval Setup with below screenshots:
- Approval Workflow Group
- Input and display UI map both as text
- Complete BO attached in Approval Workflow Group including Schema and Main tab.
- Approval Workflow Group Chain

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Approval Workflow > Approval Transaction.
2. Select Approval Transaction Details under Search By field.
3. Search for any approval transaction id that has status 'Approved'.
4. Select the date range - here selected the month of June 2024.
5. Click on Approval Transaction Id link to open the "Comparison: New versus Existing" UI.
    - There should be space between the account and character string, the whole string should be word wrapped. Also there is no horizontal scroll bar to view the entire contents.
    - User is able to see the lines for all chars even though there were no changes made to those chars.

BUSINESS IMPACT
---------------------------
It raises a concern with changes being approved. 

Solution

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In this Document
Goal
Solution
References


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