Issue Regarding Real Time Screening (Doc ID 3068475.1)

Last updated on JANUARY 29, 2025

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

RT screening is failing with error.

Steps to verify:

1. Access the application

2. Go to Real time screening

3. Provide the details.

Expected result:
The real time should work

Actual result:
The real time is not working. Error observed below.

Error occurred. Please contact system administrator

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In this Document

Symptoms

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