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Usage Loading Errors Observed In Rated Event Formatter For Secondary Site (Doc ID 3068770.1)

Last updated on JANUARY 29, 2025

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.7.0 and later
Information in this document applies to any platform.

Symptoms


Customer noticed missing usage events and balance mismatch between Billing and Revenue Manger system (BRM) and Elastic Charging Engine (ECE).


During the analysis, the below TRANSIENT_ERROR was found out during Load/Update in Rated Event Formatter logs (REF) only in secondary site.

 

Cause

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In this Document
Symptoms
Cause
Solution


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