'Sending discrepancies failed due to unavailability of trial' when attempting to Process a Discrepancy to InForm
(Doc ID 3069394.1)
Last updated on JANUARY 28, 2025
Applies to:
Oracle Life Sciences Data Management Workbench - Version 3.1.1.1 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Life Sciences Data Management Workbench (DMW) 3.1.1.1 version,
When attempting to send a discrepancy to InForm,
the following error occurs:
ERROR
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"Sending discrepancies failed due to unavailability of trial. Please Refresh the UI."
STEPS
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The issue can be reproduced with the following steps:
1. Attempt to send a discrepancy from DMW to InForm.
2. Verify the obtained results.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |