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Error: "Database connection returned error" When Attempting to Test in the Database Configuration Wizard (Doc ID 3070285.1)

Last updated on FEBRUARY 04, 2025

Applies to:

Primavera P6 Professional Project Management - Version 24.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to test a database connection in Database Configuration Wizard,
the following error occurs.

ERROR

"Database connection returned error"


STEPS
The issue can be reproduced at will with the following steps:

  1. Launch P6 Database Configuration wizard.
  2. Select Driver Type.
  3. Enter Connection String.
  4. Click "Next".
  5. Enter 'public' user account credentials.
  6. Click "Test".
  7. Notice the error.

Cause

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