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SA Financial History All Dates Zone Has Incorrect Calculation Of Current And Payoff Balance (Doc ID 3070333.1)

Last updated on FEBRUARY 03, 2025

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.9.0.1.1 and later
Information in this document applies to any platform.

Symptoms

In the Search by All Dates Zone in the SA Financial History page, when a Service Agreement has Financial Transactions on the same Accounting Date but with different Arrears Date, the calculation of Current and Payoff Balances can sometimes be incorrect. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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